Fractional Delivery Lead for Software Agencies
Software delivery leadership without the full-time hire.
You don't need a generalist. You need someone who can own client delivery end-to-end, act as the client point of contact, manage your developer team and sprints, and take projects to completion. That's what I do, at a fraction of the cost of a full-time hire.
Client Comms
I'll mediate the clarity between your clients and technical team.
Sprint Ownership
From backlog hygiene to structured development ticket flows.
Team Management
Your team will be unblocked and free to build, not run in circles.
Every won client costs you more time
The more clients you win, the more your time disappears into delivery and it always displays in the same pattern:​
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You're the default point of contact for every client, on every account.
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Scope creeps because you and your CTO holding the line on delivery amongst other responsibilities.
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Your best developers are writing status updates instead of shipping the work.
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You always see a project slipping early because you're still the one watching.
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Hiring a full-time delivery lead feels premature, but doing it all yourself feels unsustainable.
The Backbone of Every Growing SaaS
Behind every smooth-running SaaS is a network of reliable systems. We step in to manage and improve the operational areas that keep your startup moving. Just without the cost of a full-time hire.
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Operational Processes
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Customer Experience
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Team Productivity
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Day-to-day Oversight
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Continuous Improvement
Clients We've Supported
We believe every client is a valuable, long-term partner. The industries have been wide over time, but the output is always fantastic.
Administration & gallery management provided for London based online print gallery startup
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PRIINTS
Administration, operations & project management support for SaaS startup
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FIREHOUSE247
Administration & marketing support for well-being event startup
click me
BE IN YOUR ELEMENT
Process & system optimisation & management for electrician company
click me
DOCTOR SPARKY
Lead generation provided for business development and growth consultancy
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FLOWFLOWS
Blog writing provided for AgriTech startup
PRIINTS
FYTO
Projects handled for you
I step in as your delivery lead across the areas that are currently running through you.
Client Communication
You clients will always have a clear, responsive line of communication through me instead of you.
Sprint & Dev Team Management
You can step away from sprint and backlog hygiene, chasing developers, managing blockers and relax knowing your team are accountable to the plan.
Scope & Requirements
I coordinate requirement gathering, manage change requests and hold the scope line to protect your margins and resources.
Project Reporting
A clear, regular reporting cadence so you always know where each project stands without needing to dig for it.
Delivery to Completion
Fractional doesn't mean I just work 2 hours per week. I'll see your projects through from kick-off to sign-off, not just the duties in the middle.
The Backbone of Predictable Delivery
Whether you run a growing software development agency and you need to pull your most senior resources (you or your CTO) out of delivery and towards building, or you operate a SaaS platform and need a partner to ensure every project is delivered to scope, you've come to the right person.
Our Scope For Your Business
operational processes
Streamlined systems for admin, reporting and workflows
Customer Experience
Consistent onboarding, support, and renewals
Team Productivity
Clear priorities, fewer meetings, faster delivery
day-to-day oversight
Keeping tasks, tools, and communication on track
continuous improvement
Spotting inefficiencies early and fixing them fast
The Perfect Customer Experience
“I had an extended 3-hour power hour with Joshua, and they were absolutely brilliant! Incredibly efficient, organised, and supportive throughout. They made everything feel clear and manageable, and I left feeling focused and energised. I’d highly recommend them to anyone looking for talent and reliability.”
Mark
Vision For Access
"You are a guru! And much more than your title to my business as far as I'm concerned – you are an integral part of the tribe and I’m so thrilled you are enjoying it as I love having you as part of the team!"
Lucy
Be In Your Element
"Josh is a fantastic person to work with, very detail oriented and careful in his work. Would recommend."
Aidan
Firehouse247
Your Delivery Partner
I'm Josh. I started Zellor Management because I kept seeing founders and agency leads who were brilliant at winning work and building products but completely buried in the delivery of it.
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I've spent more than half a decade managing complex deilvery end-to-end and now, I bring that to agencies as a fractional deilvery lead, so you get the benefit of an experienced delivery person without the overhead and commitment of a full-time hire.
Pick your package
While it's best to scope your project during a call, you can get an initial idea of delivery level from the below packages. Designed for both software agencies and SaaS startups.
Guides Made For You
Sometimes you don't need full support, you might just need a push in the right direction with the right knowledge. We've put together a SaaS company guide, a library of digital guides and a selection of blogs to offer support with admin, project management and ops.
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SaaS Company Guide
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